• There maybe 1-2 cm deviation in different sizes, locations and stretch of fabrics. Size chart is for reference only, there may be a little difference with what you get.
• There are 3 kinds of elasticity: High Elasticity (two-sided stretched), Medium Elasticity (one-sided stretched) and Nonelastic (can not stretched ).
• Color may be lighter or darker due to the different PC display.
• Wash it by hand in 30-degree water, hang to dry in shade, prohibit bleaching.
• There maybe a slightly difference on detail and pattern.

Refund and Return Policy

Welcome to hassle-free returns at SixSR!

Eligibility & Fees:

Enjoy returns within 15 days. Items must be unworn, with tags and in original condition. Hygiene stickers must be intact. Unfortunately, items showing signs of washing or alterations won't qualify for a refund. The original shipping fee is non-refundable, unless there's a quality issue or problem with the order. Return shipping is not covered unless it's a quality issue.

Initiating a Return:

To start a return, send a request email to support@sixsr.com with the reason for the return. We'll get back to you within 24 hours with detailed instructions.

Shipping Instructions:

Contact us for the return address. Pack items with their original packaging and include a slip with the order number. Ship with a tracking number. Once shipped, share the tracking number with us.

Refund Process:

After your return request is processed, and items are received at our facilities, please allow up to 7 days for the refund to be issued to your original payment method. The original shipping fee is non-refundable.

Exchanges:

For exchanges, contact us at support@sixsr.com to start a request. We'll respond within 24 hours with detailed instructions.

Items Not Accepted for Return:

• Swimwear, costumes, bodysuits, lingerie, event and party supplies, DIY supplies.
• Items with broken hygiene seals.
• Final Sale items.
• Made-to-order items.
• Other non-returnable items: beauty products, personal care goods.

Additional Info:

• Holiday-related items won't be refunded due to late arrival.
• Ensure items are sent to the correct return facility address.
• Express shipping fees can't be refunded for personal reasons.
• Sizes are based on US sizing; we convert uniformly.
• Contact support@sixsr.com for further assistance.

Still Need Help?

If you have additional questions or concerns, reach out to us at support@sixsr.com. We're here to help!

Worldwide Shipping Information

We ship globally (almost everywhere) and offer FREE STANDARD SHIPPING for orders over $35.

Shipping & Delivery

• FREE SHIPPING: Orders over $35 (7-15 Days)
• STANDARD SHIPPING: $4.99 (7-15 Days)
• DHL EXPRESS: $39.99 (3-7 Days)

Address

Ensure correct delivery by providing accurate address and contact details. For any changes, email support@sixsr.com with order number and corrected information promptly.

Packaging

In our effort to reduce waste, multiple items may be packed together. This could slightly extend processing time, especially for orders with more than 5 items.

Restrictions

Check that shipping address includes specific details. We aren't responsible for failed delivery due to customer negligence (e.g., incorrect information).

For certain countries, local postal office pickup may be required, potentially extending delivery times.

Customs Duties

All shipments are delivery duty unpaid. Customers are responsible for customs or import duties, especially with Express shipping. Full liability for return costs, customs charges, and handling fees if a parcel is refused due to duties or taxes.

Note: Customs regulations prohibit declaring purchased items as gifts or listing amounts lower than actual product prices.

Additional Information

1. Express Shipping: Not available for P.O. Boxes, APO/FPO addresses, and non-continental Europe. Expect higher customs duties.

2. Shipping Time: Excludes a 1-5 day processing period. Pre-order items may have longer wait times due to manufacturer schedules.

3. Contact Support: Report shipping issues within 90 days of order placement.

Still Need Help?

For further assistance, contact us at support@sixsr.com. We're here to help!